Since earlier this year we've been tirelessly combating the proliferation of imposter websites and deceitful online advertisements across various social media platforms, all falsely claiming affiliation with our brand. This ongoing ordeal has deeply affected us, consuming countless hours each week as we endeavor to dismantle these fraudulent operations. Please be assured that we have no association whatsoever with these illegitimate websites, and we're committed to every possible measure to shut them down. Here are some essential tips to help you discern authentic ads and websites, along with actions you can take if you encounter such scams.
If you are unsure about any posts or ads you are seeing on social media, or want to confirm you are purchasing from Three Bird Nest, please do not hesitate to contact our team here. Our customers' security is very important to us and we are working hard to eliminate the illegitimate websites and social media accounts.
How to Spot a Fake Website or Advertisement:
- Be Wary of Unrealistic Offers: If an advertisement boasts unbelievable discounts on social media or through other channels, it's likely a fraudulent scheme. Authentic advertisements from Three Bird Nest will only originate from our Three Bird Nest social media accounts:
- Facebook: https://www.facebook.com/threebirdnest
- Instagram: https://www.instagram.com/threebirdnest/
- TikTok: https://www.tiktok.com/@threebirdnest
- Scrutinize the URL: Carefully examine the website URL to ensure it directs you to threebirdnest.com. Watch out for misspellings or URLs containing variations of our brand name combined with additional terms. Always verify that you're on the correct domain before divulging any sensitive information.
- Watch for Red Flags: Look out for signs of poor quality such as spelling errors, design inconsistencies, pixelated images, and missing crucial pages like "About Us" or "Contact Information".
- Check Domain Age: Authentic websites tend to have a longer online presence, whereas fake ones often disappear quickly. You can use the Whois Lookup domain tracker as a way to check how long it’s been active. Enter the website’s URL and you’ll be able to see details such as the owner’s organization name, country of registration, and age of the domain.
- When clicking on an ad, make sure the URL is threebirdnest.com at the top of the page.
If You've Placed an Order on a Fraudulent Website:
- Secure Your Credit: Initiate a credit freeze to prevent unauthorized access to your credit file, making it harder for scammers to open new accounts in your name.
- Strengthen Account Security: Update your passwords across all accounts and enable two-factor authentication where available to bolster security measures.
- Notify Financial Institutions: Inform your bank and credit card companies' fraud departments about the breach, prompting them to assist in closing compromised accounts and issuing new cards.
- Attempt Payment Reversal: Contact the payment facilitator to request a reversal of any fraudulent transactions.
- Report Identity Theft: File an official report with the Federal Trade Commission (FTC) via IdentityTheft.gov to dispute unauthorized transactions and begin the process of restoring your credit.
- Scan for Malware: Employ reputable antivirus software to scan your devices for any malicious software installed by scammers.
- Consider Identity Theft Protection: Explore options for identity theft protection services with credit monitoring features for ongoing safeguarding.
How to Report a Fake Website:
Reporting fraudulent websites contributes to the collective effort to make the internet safer for all users. Take the following steps to report a fake website:
- Notify Google of phishing or malicious sites to facilitate blocking across various browsers.
- Report the fraudulent site to Microsoft for blocking in Microsoft Edge and Internet Explorer.
- Lodge complaints about scam sites with the FTC via ReportFraud.ftc.gov or by calling 1-877-382-4357.
- Report the fake website to the FBI's Internet Crime Complaint Center (IC3) for further investigation and action.
How to Report a Fake Social Media Account:
- Identify the Fake Account: Before reporting, ensure that the account you're reporting is indeed fake. Look for signs such as suspicious profile information, unusual activity, or attempts to impersonate a person or entity. See images below showing signs of fake social media ads and accounts.
- Navigate to the fake account's profile on the social media platform.
- Locate the Report Option: Look for the three-dot menu (ellipsis) or a similar option usually located near the profile's name or on the cover photo. Click on it to reveal a dropdown menu.
- Select "Report" or "Report Account": In the dropdown menu, you should see an option labeled "Report" or "Report Account." Click on this option to proceed.
- Choose the Reason for Reporting: Social media platforms typically provide a list of reasons for reporting an account. Select the most relevant option that corresponds to the fake nature of the account. Common reasons include impersonation, fake accounts, or fraud.
- Provide Additional Information: Some platforms allow you to provide further details or context regarding your report. If prompted, describe why you believe the account is fake and include any relevant information that supports your claim.
- Submit the Report: Once you've selected the reason and provided any necessary details, proceed to submit the report. This action sends a notification to the platform's moderation team for review.
Example of False Ads and Fake Accounts: