Contact Us

Hello! Do you have a question?
Before you reach out let's see if we can help first. 
 

1. Where is my order?

Waiting for your order? We know how exciting it is to want your product NOW! Rest assured we are getting your order ready to ship as quickly as possible. Most items ship within 3-5 business days from the time of purchase however if you ordered a pre-order item it will show as such on your receipt.

*Please be aware that PRE-ORDER items will have the shipping time listed on the item. We do our best to give an estimated ship time with each PRE-ORDER item.

The shipping time you see at checkout is the time the product takes to ship ONCE it is shipped. We do not charge for 2-day or expedited shipping at this time. All orders will ship USPS or UPS depending upon the most economical method of transportation. 

2. How do I make a return?

All clothing pieces are returnable for store credit only within 30 days of receipt. Intimates, accessories, jewelry and seamless items are final sales. In order to sell clothing and accessories at low prices for our sales, they are FINAL sale. We truly want you to love your items so please reach out to us if you have questions about sizing before ordering.

Media Inquiries: media@threebirdnest.com

 

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