Economy: 4-6 business days

Expedited: 3-4 business days

Express: If purchased before 1:00 PM CT, order will be shipped within two business days.

We ship via USPS, FedEx and DHL to offer you the most economical shipping method possible. When your item(s) ships, you will receive an email with the parcel number; this is a delivery confirmation number, NOT a tracking number. The number may not show or be updated within the USPS system even though it has shipped. Rest easy that your order is on its way (and try not to stalk the mail carrier…too much)

Need to get in contact
with our Customer Experience Team? You can reach us by the following
methods: 

Email: [email protected]

Live Chat: We have a live chat
available right off our site during our business hours and we can't wait to
speak with you! 

Phone Number: (925) 281-5332 We do not
have inbound phone support, but please leave us a voicemail and we'll get back
as soon as we can. Include the order number and details on how we can
help. 

Social Media: We monitor our Facebook,
Instagram, and TikTok accounts comments and direct messages.  

Submit a Ticket Here: Using this FORM you can submit a ticket. 

Need more help? Check out
our help center for all US and International help topics here.

US customers use our Happy Returns Portal Link to
set up a return within 30 days of delivery. 

International customers use our Global E Portal Link to
set up a return within 30 days of delivery. 

Still have a return question?  View more information on our
return policies please view our Help Center HERE.